How HSA Used Simplicity and Storytelling to Sustain Engagement During Ramadan‍

When Ramadan shifts team energy and working rhythms, internal communication teams face a unique challenge: How do you keep people engaged without overwhelming them?

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At HSA Group, the IC team anticipated this challenge and designed a four-week, story-based campaign in Ramadan 2025. The campaign used weekly riddles — each one wrapped in a short video and delivered across WhatsApp, SMS, Yammer, email, and the company’s intranet. The concept was simple but powerful: Solve a meaningful riddle to unlock a symbolic “door” and win a prize.

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Employees participated eagerly:

  • Over 46,000 total views across platforms
  • More than 31,000 submissions
  • An impressive 83% correct answer rate, signaling strong attention to the content

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The success wasn’t just in numbers. It was in tone and timing.

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By choosing light engagement formats, spacing out content over the month, and giving employees a clear rhythm to follow, HSA’s IC team avoided the pitfalls of overload and fatigue. Even during fasting hours and reduced schedules, the campaign maintained connection — without pressure.

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This case is a reminder: you don’t need more messages to make people feel engaged. You need the right rhythm, the right format, and the right moment.

Want to map a Ramadan rhythm that’s smart, light, and high-impact? DOTMENT can help you design a two-phase campaign strategy that respects attention — and builds trust.

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